Human Resources Contact Information
| Phone: |
1-866-973-4473 |
| Fax: |
1-208-884-2251 |
| Address: |
400 E Overland Rd |
| |
Meridian, ID 83642 |
Q. Do I have to apply on-line?
A. Yes. Given the volume of job openings across our territory, Western States no longer accepts applications/resumes through email or by fax. Follow the instructions under “How to apply.”
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Q. Why is the format electronic? Can’t I use the paper application that I already have?
A. The electronic format provides a system to track your information, and allows it to be forwarded to managers and retrieved at will. Paper applications create information time delays between Human Resources and the Hiring Manager, and paper applications can only be used once. If you wanted to apply for another job opening you would have to fill out another paper application. An electronic format allows you to apply for as many jobs as you like just by logging into your account.
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Q. Is my information secure?
A. Yes. Your information is protected by Ultimate Software, the vendor for the on-line applications. Their server is secure, and you control your account through the password you create. Do not provide your password to others. Within Western States, only Human Resources staff and managers with hiring authority over specific jobs have access to applicant information.
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Q. How do I search for open positions?
A. There are 2 ways to search for positions. • Click on any of the headings such as post date, requisition number, title, city and state. You will see openings in order under that heading. Example: you can sort the jobs by city, by clicking on the “cities” heading. The system will group all of the jobs by city. Example: click on post date and the job listings will sort by most recent post date. • Go to the “Search Open Jobs” link and enter a “key word” in your search criteria. You may enter specific job criteria to perform a search. Example: type in a city and only jobs that meet your city criteria will be listed. Example: you can enter in a key word of a job title, such as “truck engine technician” and the search will list all positions with the words “truck” and “technician” in their descriptions. Different key words allow you to customize your job search.
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Q. Do I have to have a resume?
A. Eventually, yes. When you create an account you will need to add a resume in the “resume box” in a plain text format. You can also attach a resume in a later screen that can be your original formatted resume. If you do not have a resume or time to create one, you can type “No resume” in the resume box to continue the application.
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Q. What does “parse resume” mean?
A. Using the “parse resume” link will take information you entered into the resume box and automatically fill in the cells below with your personal information. In other words, the system automatically loads your data into the cells.
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Q. Do I have to have an email address?
A. Yes! Your email address allows you to re-enter the system to apply for other jobs or to update your information. Email is also used to contact you on updates about the position. You can get free email accounts through Yahoo or Hot Mail.
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Q. What is the format for my password?
A. Passwords need to be a minimum of 6 characters. It can be any combination of characters including numbers.
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Q. I entered all of my information, so why can’t I get past the page asking me for an email address and password?
A. Check and make sure your password is at least 6 characters long, and make sure you have a secret answer to your secret question. This is used to maintain your confidentiality and security.
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Q. Can I apply for another position?
A. Yes. You can apply for as many positions as you would like. You do not need to complete a new application for each job you want to apply for. You just pick the job, log in, update and tailor your information to the latest position you are applying for. • Click on the job and select the “apply on-line link”. • Log into your account using your email and password. • Update your information. • Make sure you go through all of your information when applying for another position. Some positions have job-specific questions that you may not have completed before.
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Q. What if I forgot my password?
A. If you forget your password: • Enter your email address and ask that the system to email you a new password • Or, use your email address and fill in your secret question and answer.
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Q. Do I need to fill in all cells?
A. No. But the cells that have an * by them must be completed. Any other cells can be left blank. It is in your best interest to fill out all the information as this will be used to see if you meet the minimum qualifications for the position.
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Q. What should I do if the system won’t accept my information?
A. Double check that all cells with an * are complete, and check that you don’t have any symbols in the cells such as $. Your data needs to be entered as straight alphabetic characters.
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Q. What happens to my application once it is complete?
A. Once your application is complete, it goes into our database. Your application will be reviewed to see if it meets the minimum qualifications for the position. If you meet the minimum qualifications, your application will be forwarded to the hiring manager for consideration. If you are selected by the hiring manager for an interview, you will be contacted.
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Q. How long until I hear back on a job?
A. Once the job opening closes, please allow 2 to 3 weeks for us to contact you on the status of your application.
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Human Resources Contact Information
| Phone: |
1-866-973-4473 |
| Fax: |
1-208-884-2251 |
| Address: |
400 E Overland Rd |
| |
Meridian, ID 83642 |