972M XE Wheel Loader

Cat® M Series Medium Wheel Loader | Introduction Cat® M Series Medium Wheel Loader | Introduction
Cat® M Series Medium Wheel Loaders | Comfort and Efficiency Cat® M Series Medium Wheel Loaders | Comfort and Efficiency
Cat® M Series Medium Wheel Loaders | Safety Cat® M Series Medium Wheel Loaders | Safety
Cat® M Series Medium Wheel Loader | Performance Cat® M Series Medium Wheel Loader | Performance
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Net Power - ISO 9249311 HP (232 kW)
Operating Weight54871 lb (24896 kg)
Bucket Capacities3.20-9.94 m³ (4.19-13.00 yd³)
EmissionsTier 4/Stage IV
The new 972M XE Wheel Loader, with the 2017 product update, applies proven technologies systematically and strategically to meet your high expectations for reliability, productivity, fuel efficiency, and long service life. The XE technology improves fuel efficiency by up to 25% over the M Series standard configuration and up to 35% over the K Series standard configuration.** Meets U.S. EPA Tier 4 Final and EU Stage IV emission standards. **Actual results may vary based on factors such as, but not limited to, machine configuration, operator technique, machine application, climate, etc.


Net Power - ISO 9249311 HP (232 kW)
Operating Weight54871 lb (24896 kg)
Bucket Capacities3.20-9.94 m³ (4.19-13.00 yd³)
EmissionsTier 4/Stage IV
Height - Top of Exhaust Pipe11.5 ft (3522 mm)
With Cooling Fan Speed at 70% of Maximum Value - Exterior Sound Power Level (ISO 6395:2008)**105 LWA***
Lift Arm Clearance at Maximum Lift13.58 ft (4140 mm)
Rack Back - Carry Height50 degrees
Overall Length - Without Bucket26.58 ft (8109 mm)
Tread Width7.25 ft (2230 mm)
With Cooling Fan Speed at 70% of Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)**67 dB(A) (67 dB(A))
Ground Clearance1.42 ft (434 mm)
Height - Top of Exhaust Pipe11.5 ft (3522 mm)
Maximum Width over Tires9.83 ft (3009 mm)
Height - Top of Hood9.17 ft (2818 mm)
Overall Length - Without Bucket25.5 ft (7774 mm)
Ground Clearance1.42 ft (434 mm)
Hinge Pin Height at Carry2.17 ft (680 mm)
Wheel Base11.58 ft (3550 mm)
Rack Back - Maximum Lift71 degrees
Note (1)For a machine configuration as defined under "Weight".
Height - Top of ROPS11.75 ft (3587 mm)
Rack Back - Carry Height49 degrees
Wheel Base11.58 ft (3550 mm)
Height - Top of ROPS11.75 ft (3587 mm)
NoteAll dimensions are approximate and based on L3 XHA2 tires.
NoteWeight based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link™, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 4.8 m³ (6.28 yd³) general purpose bucket with BOCE.
Rack Back at Ground39 degrees
Note (2)Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.
NoteAll dimensions are approximate and based on L3 XHA2 tires.
With Cooling Fan Speed at Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)67 dB(A) (67 dB(A))
Maximum Width over Tires9.83 ft (3009 mm)
Hinge Pin Height at Maximum Lift14.58 ft (4458 mm)
Height - Top of Hood9.17 ft (2818 mm)
Hinge Pin Height at Carry2.5 ft (778 mm)
Rack Back at Ground41 degrees
Lift Arm Clearance at Maximum Lift12.58 ft (3843 mm)
Centerline of Rear Axle to Edge of Counterweight8.17 ft (2500 mm)
NoteThe air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes.
Tread Width7.25 ft (2230 mm)
Note (3)***European Union Directive 2000/14/EC as amended by 2005/88/EC.
Centerline of Rear Axle to Hitch5.75 ft (1775 mm)
NoteMaximum travel speed in standard vehicle with empty bucket and standard L3 tires with 826 mm (32.5 in) roll radius.
Rack Back - Maximum Lift56 degrees
Static Tipping Load - Full 37° Turn - With Tire Deflection35626 lb (16164 kg)
Forward - 313.5 mile/h (22.1 km/h)
Reverse - 27.7 mile/h (12.6 km/h)
Forward - 27.7 mile/h (12.6 km/h)
Forward - 14.1 mile/h (6.7 km/h)
Reverse - 317.1 mile/h (28 km/h)
Static Tipping Load - Full 37° Turn - No Tire Deflection38396 lb (17421 kg)
Breakout Force44075 lbf (196 kN)
Maximum Net Power - 1,600 rpm - ISO 9249 - Metric315 HP (232 kW)
Reverse - 14.1 mile/h (6.7 km/h)
Peak Gross Torque - 1,200 rpm - ISO 143961260 ft·lbf (1708 N·m)
Maximum Net Power - 1,600 rpm - ISO 9249311 HP (232 kW)
Peak Gross Torque - 1,200 rpm - SAE J19951275 ft·lbf (1728 N·m)
Engine ModelCat C9.3
Maximum Net Power - 1,600 rpm - SAE J1349311 HP (232 kW)
Displacement568 in³ (9.3 l)
Maximum Net Power - 1,600 rpm - SAE J1349 - Metric315 HP (232 kW)
Forward - 424.5 mile/h (39.5 km/h)
Implement System - Maximum Operating Pressure4496 psi (31000 kPa)
Centerline of Rear Axle to Hitch5.75 ft (1775 mm)
Hydraulic Tank33 gal (US) (125 l)
Maximum Net Torque - 1,200 rpm1193 ft·lbf (1618 N·m)
Centerline of Rear Axle to Edge of Counterweight8.17 ft (2500 mm)
Hinge Pin Height at Maximum Lift15.67 ft (4793 mm)
With Cooling Fan Speed at Maximum Value - Exterior Sound Pressure Level (SAE J88:2013)76 dB(A)*
Note (1)*Distance of 15 m (49.2 ft), moving forward in second gear ratio.
With Cooling Fan Speed at Maximum Value - Exterior Sound Power Level (ISO 6395:2008)107 dB(A) (107 dB(A))
Note (2)**For machines in European Union countries and in countries that adopt the EU Directives.
Fuel Tank79.8 gal (US) (302 l)
Hydraulic Cycle Time - Total11 s (11 s)
Differential - Final Drives - Rear15.1 gal (US) (57 l)
Transmission16.6 gal (US) (63 l)
DEF Tank4.4 gal (US) (16.8 l)
Crankcase6.5 gal (US) (24.5 l)
Cooling System19 gal (US) (71.6 l)
Differential - Final Drives - Front15.1 gal (US) (57 l)
Implement Pump TypeVariable Displacement Piston
Implement System - Maximum Pump Output at 1,600 rpm102 gal/min (385 l/min)
Bucket Capacities3.20-9.94 m³ (4.19-13.00 yd³)
EmissionsTier 4/Stage IV

Benefits and Features

  • Deep system integration of the Cat continuously variable transmission, engine system, hydraulic system, transmission and cooling system results in significantly increased performance and fuel efficiency.
  • Lowering the rated engine speed and eliminating the torque converter results in speed that can be controlled independently of the engine speed.
  • Our high-power density and fuel efficient engines feature Cat electronics, a fuel injection process, and air-management systems.

  • Continuously variable transmission delivers smooth shifts, fast acceleration, and speed on grade.
  • Machine maneuvering on grade is made easy with steady deceleration and anti-rollback.
  • Integrated continuously variable transmission provides maximum, steady power at optimal speeds.
  • Easy-to-load performance series buckets improve material retention and reduce dig times, significantly improving productivity and fuel efficiency.
  • Differential locks are activated on the spot, improving traction for increased productivity.
  • Dual ride control accumulator system enables a wide payload range and better ride quality.
  • Aggregate packages with specialized offerings for loose aggregate rehandling applications.*

    * Optional configurations and equipment may vary from region to region and requires conformance to Caterpillar payload policy. Consult your dealer or Caterpillar representative for details.

  • Cat C9.3 engine offers increased power density with a combination of proven electronic fuel and air systems.
  • Equipped with automatic Cat regeneration system, Cat clean emissions module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump.
  • Features an electric fuel priming pump and a fuel/water separator.
  • Thorough component design and machine validation processes result in unmatched reliability and uptime.

  • Advanced transmission and axles handle the most extreme applications.
  • The durable frame absorbs excavation and loading impact while the hitch system provides high-bearing force capacity.
  • Full-flow hydraulic filtration system with additional loop filtration improves hydraulic system strength and component life.

  • Developed to monitor, manage, and enhance your job site operations.
  • PAYLOAD provides accurate weighing* of the materials you are loading and hauling. Payload data is displayed in real-time to improve productivity and reduce overloading.
  • DETECT enhances awareness of the environment around working equipment and provides alerts to help keep people and assets safe on the job site.
  • LINK wirelessly connects you to your equipment, giving you access to essential information you need to know to run your business. Gain valuable insight into how your machine or fleet is performing allowing you to make timely, fact-based decisions that can boost job site efficiency and productivity.
  • Optional Advanced Productivity subscription provides comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.

    * Not legal for trade.

  • Cab access with wide door, optional remote door opening, and stair-like steps add solid stability.
  • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
  • Computerized monitoring system includes several warning indicators.
  • Rear vision camera enhances visibility behind the machine, helping you work safely and confidently.
  • Optional rear object detection radar system warns you of an object in critical zone while going in reverse, enhancing job site safety.

  • Extended service intervals including -
  1. Engine oil and engine oil filter change interval up to 1000 hours
  2. Hydraulic filter change interval up to 1000 hours
  3. Transmission oil change interval up to 4000 hours
  • One-piece tilting hood makes cab access fast and easy.
  • Electrical service centers enhance convenience and accessibility.
  • Access to fuel fill and daily maintenance points means less servicing time is required.
  • Optional integrated Cat autolube system provides full lube system monitoring and diagnostic test visibility.
  • Remote flash support.
  • Longer tire life with on-the-go traction aids.

  • The next generation easily adjustable seat with updated styling and a revolutionary suspension system. It comes in three trim levels and can be equipped with a 4-point harness.
  • Sound-suppression, seals, and damping cab mounts decrease noise and vibration for a quieter work environment.
  • The seat-mounted electro-hydraulic joystick steering system provides precision control and dramatically reduces arm fatigue, resulting in excellent comfort and accuracy.
  • Electrohydraulic (EH) controls, parking brake, and Single Axis Lever (SAL) lift and tilt function allow for better handling and control management.
  • Smart ergonomic controls are easy to use, intuitive, and user-friendly.
  • Touchscreen multi-function color display keeps operators focused.
  • The next generation of ride control works as a shock absorber, improving ride quality over rough terrain.
  • Inclined steps and convenient grab handles ease accessibility to the operating space.
  • Extended windows enhance visibility while convex and spot mirrors extend the driver’s view on the sides and rear.


  • Engineered for work in Transfer Stations, Recycling Depots, Scrap Yards and Demolition Sites.
  • Factory installed guarding improves uptime; guards protect axle seals, steering cylinders, crankcase, front frame, powertrain, tilt cylinders, lower cab and rear box. Package includes reinforced service centers, heavy duty cable steps, lift cylinder baffles, narrow front fenders, and steel rear fender deflectors.
  • Factory installed options available are solid tires, rear machine guard, rubber mounted cab glass, engine precleaner, powered and filtered cab precleaner and variable pitch cooling fan.
  • Cat Waste Buckets available separately are Load & Carry, Tamp & Clamp, Dozing, and Grapple can be fitted with steel or rubber cutting edge.
  • Designed for the challenging work environment of steel mills and slag handling applications.
  • Purpose built package provides heat protection for hydraulic hoses and electrical harness and components.
  • Guarding protects tilt cylinder, working lights and the underside of the machine.
  • Reinforcement strengthens fenders, wheel wells, service centers and metallic roof.
  • A Rear Egress System provides emergency stair down the back of the machine.
  • Ground level redundant controls including transmission, engine, and parking brake controls provide an added level of safety.
  • The CAT Slag Bucket is available separately.
  • Designed for corrosive environments such as fertilizer plants, chemical industries, agriculture, salt water ports and others.
  • Factory protection of all machine components that can be affected by corrosive materials.
  • Treatment includes E-Coat cooler cores, additional coating on main hydraulic valve, heat treated shrink sealant on hydraulic hoses, fittings and electrical wiring, all hinges greased, Zerust® vapor enclosure for electronic components, extra heavy duty alternator, turbine engine precleaner and varnish protection on engine compartment, internal chassis and all non-painted metallic parts.

Standard Equipment

  • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • Engine, Cat 9.3 meets Stage IV emission standards
  • Cat Clean Emissions Module (CEM) with Diesel Exhaust Fluid (DEF) tank and pump
  • Fuel priming pump (electric)
  • Fuel/water separator
  • Precleaner, engine air intake
  • Cat continuously variable transmission
  • Axles, manually actuated differential lock front axle, open differential rear axle
  • Axles, ecology drains
  • Brakes, full hydraulic enclosed wet-disc with modulated neutralizer and integrated retarding
  • Brake wear indicators
  • Parking brake, disc and caliper
  • Right pedal lock, maximum rimpull control and machine speed limit in the cab
  • Fan, radiator, on demand
  • Hydraulic system, load sensing
  • Steering, load sensing
  • Ride control, 2V
  • Remote diagnostic pressure taps
  • Hoses, Cat XT™
  • Couplings, Cat O-ring face seal
  • Hydraulic oil cooler (swing out)
  • Oil sampling valves
  • Batteries (2), maintenance free 1,400 CCA
  • Ignition key; start/stop switch
  • Starter, electric, heavy duty
  • Starting and charging system (24V)
  • Lighting system: Four halogen work lights (cab mounted); Two halogen roading lights (with signals); Two halogen rear vision lights (hood mounted); Two rear LED position/stop/turn
  • Alarm, back up
  • Alternator, 145-amp brushed
  • Main disconnnect switch
  • Emergency engine shutdown switch
  • Receptable start (cables not included)
  • Secondary steering
  • Speed limiter, adjustable
  • Cab, pressurized and sound suppressed (ROPS/FOPS)
  • Viscous mounts
  • Multi-function 18 cm color touchscreen display for rear vision camera, clock and machine parameters
  • EH controls, SAL (single axis lever) lift and tilt function
  • Steering, EH joystick, speed sensing with force feedback
  • Radio ready (entertainment) includes antenna, speakrs and converter (12V, 10-amp)
  • Air conditioner, heater, and defroster (auto temp and fan)
  • EH parking brake
  • Beverage holders (2) with storage compartment for cell phone/MP3 player
  • Bucket/work tool function lockout
  • Coat hook (2)
  • Cab air filter
  • Ergonomic cab access ladders and handrails
  • Horn, electric
  • Light, two dome (cab)
  • Mirrors, rearview external with integrated spot mirrors
  • Post mounted membrane 16 switch keypad
  • 2 receptables, 12V
  • Seat, Cat Comfort (cloth) air suspension
  • Seat belt, 51 mm retractable, with indicator
  • Sun visor, front
  • Wet-arm wipers/washer front and rear, intermittent front wiper
  • Window, sliding (left and right sides)
  • Cab tie-off
  • With following gauges: Speedometer/tachometer; Digital gear range indicator; Diesel Exhaust Fluid (DEF) level; Temperature: engine coolant, hydraulic oil, transmission oil; Fuel level
  • With following warning indicators: Regeneration; Temperature: axle oil, engine intake manifold; Pressure: engine oil, fuel pressure hi/low, primary steering oil, service brake oil; Battery voltage hi/low; Engine air filter restriction; Hydraulic oil filter restriction; Hydraulic oil low; Parking brake; DEF low level; Transmission filter bypass
  • Link technologies: Product Link
  • Detect technologies: rear vision camera
  • Linkage, Z-bar, cast crosstube/tilt lever
  • Kickout, lift and tilt, automatic
  • Premixed extended life coolant with freeze protection to -34° C
  • Hood, non-metallic power tilting
  • Service centers (electrical and hydraulic)
  • Platform, window washing
  • Auto idle shutdown
  • Fenders, steel front with mud-flap/rear with extension
  • Ecology drains for engine, transmission, and hydraulics
  • Ether aid ready
  • Grill, airborne debris
  • Filters: fuel, engine air, engine oil, hydraulic oil, transmission
  • Fuel cooler
  • Grease zerks
  • Hitch, drawbar with pin
  • Precleaner rain cap
  • Sight gauges: engine coolant, hydraulic oil, and transmissin oil level
  • Toolbox
  • Vandlism protection caplocks

Optional Equipment

  • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • Axles - Automatic front/rear differential locks; Axle oil cooler; Extreme temperature seals; Seal guards
  • Fan, VPF (variable pitch fan), automatic and manual control
  • Radiator, high debris with wider fin spacing
  • 3rd function with Ride Control
  • 4th function with Ride Control
  • Four additional halogen cab mounted work lights or;
  • Two additional auxiliary front HI LED and two additional auxiliary rear LED cab mounted work lights, two LED work lights in the radiator grill, LED front turn signals, replacement of the standard four halogen cab mounted work lights with four LED work lights, LED roading lights
  • Speed limiter - 20 km/h
  • External seat belt indicator light
  • Reversing strobes
  • Door, remote opening system
  • Cover, HVAC metallic
  • EH controls, SAL 3rd function - Additional roller switch for 4th function
  • EH controls, joystick lift and tilt - Additional integrated roller switches for 3rd and 4th functions
  • Filter, carbon fresh air
  • Mirrors, heated rearview external with integrated spot mirrors
  • Precleaner, HVAC
  • Precleaner, HVAC (RESPA)
  • Radio, AM/FM/CD/USB/MP3 Bluetooth™
  • Seat, heated, air suspension
  • Seat belt, 4 point harness, with indicator
  • Seat, deluxe with leather inserts and headrest, heated and ventilated, air-suspended, adjustable lumbar support
  • Roof, metallic
  • Sun visor, rear
  • Windows, rubber mounted
  • Windows, with front guard
  • Windows, with heavy duty front guard
  • Windows, with full guards front, rear and sides
  • Cat seat cover, removable
  • Link technologies: VIMS™
  • Payload technologies: Cat Production Measurement 2.0 (CPM); Printer, Cat Production Measurement; Aggregate Autodig
  • Advanced Productivity subscription
  • Detect technologies: Cat Rear Object Detection
  • Machine Security System
  • High lift
  • Extended capacity
  • Quick coupler ready
  • Premixed extended life coolant with freeze protection to -50° C
  • Bio-degradable oil, Cat HYDO™
  • Performance Series buckets
  • Fusion quick coupler
  • Forks, pallet
  • Forks, logging
  • Cat Autolube System
  • Fenders, roading
  • Guard, power train
  • Guard, rear radiator grill
  • Oil change, high speed engine
  • Precleaner, turbine
  • Precleaner, trash
  • Wheel clocks
  • Industrial and Waste Handler
  • Steel Mill
  • Corrosion Resistance