At Western States, we believe that great careers are built on curiosity, teamwork, and the drive to make a real impact. For those working in Mining Solutions—especially our mining technicians—that belief is more than just a motto. It’s a daily reality.

Whether you’re just starting out or looking to grow beyond turning wrenches, Western States offers a clear path forward. And few stories illustrate that better than Shane Hufstetler’s.

Shane Hufstetler, now a Mining Account Manager in Southeast Idaho, has been with Western States for over 18 years. His journey began with a fascination for mining—an industry he describes as “one of those behind-the-scenes industries that keeps the world moving.”

What drew Shane to Mining Solutions was the chance to solve big problems and make a visible impact. “What keeps me going is seeing the real difference we make—whether it’s helping a site stay productive or solving a tough issue,” he says. “Knowing our work contributes to safer, more efficient operations is something I’m truly proud of.”

Shane describes the Mining Solutions team as one where “everyone brings something unique to the table.” That spirit of collaboration shines brightest in high-pressure moments—like when a customer faced extended downtime due to a major shovel failure.

“Our team jumped into action,” Shane recalls. “We coordinated across departments, delivered parts quickly, had technicians on-site, and implemented solutions fast. It was a true team effort.”

For mining technicians wondering what’s next, Shane’s story is proof that Western States supports upward mobility. From technical training to mentorship and leadership opportunities, the company invests in its people.

“I’ve strengthened my customer relationship skills, deepened my technical knowledge of mining equipment, and improved my strategic planning ability,” Shane shares. “I’ve also become more confident in tackling challenges and finding solutions that deliver real value.”

Technicians who start in the field can grow into roles in account management, operations, or even leadership. The key? A willingness to learn, collaborate, and take on new challenges.

At Western States, it’s not just about the machines—it’s about the people. Shane emphasizes the company’s commitment to integrity, safety, and long-term relationships. “Western States invests in its employees and customers in a way that feels personal,” he says. “It’s not just a job—it’s a place where you can build a meaningful career.”

That commitment extends to customers, too. “Reliability is the most valuable thing we offer,” Shane explains. “Whether it’s equipment, service, or support, we’re there when it matters most.”

The future of mining is evolving fast, and Western States is leading the way. From automation to data analytics, Cat equipment is at the forefront of innovation—and our technicians are right there with it.

Shane’s advice for anyone considering a career in Mining Solutions? “Mining is fast-paced and full of opportunities. It’s about solving problems, building strong relationships, and being part of an industry that’s constantly evolving. It’s exciting, it’s rewarding, and there’s never a dull moment.”